Create the best customer experience

Discover how Up System revolutionizes your customer experience by enhancing visibility in your showroom, streamlining processes, and saving valuable time, all while ensuring your customers leave happier than ever and you more profitable.

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Get a personalized demonstration from our knowledgeable team. Zero Pressure, just 15 minutes of benefits for your business.

Effortlessly Elevate Your Process with Seamless Integration!

Are you ready? Schedule your 1-1 demo today! Get ready to dive deep into how our products and services can perfectly align with your needs, elevating your game like never before.

  • Make Customers Smile & Cheer: Happier customers = repeat customers. Enough said!
  • Zoom Through Process Time: Like a kid on a sugar rush, we help you speed things up!
  • Quantify Staff Performance: Know who’s rocking it and who might need a karaoke break!
  • Optimize Staff Coverage: No more guessing games; now you’ll have your team at the right place at the right time!

Get ready to elevate your customer experience!

    Up System has allowed us to be efficient and keeps reps from just hanging around for customers

    - Christina E

    Up System is so simple but has helped us in so many ways.  I wish I would have thought of it.

    Director - Randy E

    The entire team has been a joy to work with!  I look forward to our continued collaboration.

    Manager - Tony

    We have been doing business with Up System for years, and I appreciate that they always answer the phone in person.

    Manager - B Thomas

    It is clear that Up System is not just a software company, they understand our industry and needs. What truly sets them apart is their commitment to ongoing support and improvement. Their support team is responsive, knowledgeable, and always ready to assist. Regular updates and enhancements to the product showcase their dedication to staying at the forefront.

    Manager - J Jones

    While I was in sales working off of an open floor with, you know, the old school car guys and, you know, kind of fighting over ups and whatever you could get you can get, it was brutal but now we implemented Up System when I promoted to manager and the process is so much better.  Customers like it too

    General Sales Manager - Casey Yokom

    Our overall sales rose because now some of the guys that weren’t getting a shot, were getting a shot.  It’s very low maintenance, everybody understands your #1, your #2, your out there waiting, 3 or 4 your on the phone…just makes it a very seamless system.

    Sales Training Manager - John Van Pelt

The Market Leader!

Up System

A comprehensive set of features designed to be tailored to your unique needs.

  • Power Rotation

    Keep your staff fresh and prepared, and give them time to do follow up with our PR. Set a maximum amount of time on point.

  • Position Float

    Appointments close at almost double the rate of a fresh guest, why not reward your staff when their appointment shows by allowing them to stay in the queue.

  • Scoreboard

    Know what is happening on the fly, with a quick glance of the dashboard you know exactly what is happening today: walk-ins, appointments, be-backs, etc.

  • Message Center

    Reach out to anyone on your team quickly and easily communicate with our integrated message center. Direct, Announcements, Topics, Schdeduled.

What is an Up System?

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An Up System often referred to as a "up rotation system" or "floor system"—is a strategic approach used mainly by sales teams in industries with retail showrooms like automotive, real estate, and retail. It helps efficiently manage and distribute incoming floor traffic among available salespeople. The term "up" indicates the individual who is "next in line" to assist a guest.

How an Up System Works

  1. Rotation: Salespeople take turns being on point for new customers. When a customer walks in, calls, or submits an Internet lead, the salesperson who is next in the rotation is responsible for taking care of that customer.
  2. Fair Distribution: The system ensures that each salesperson has an equal opportunity to interact with new customers, preventing any single individual from monopolizing customer interactions.
  3. Accountability: It provides a clear structure for accountability, as it is obvious who is responsible for each customer.

Benefits of Using an Up System

  1. Fairness: Ensures all salespeople have equal chances to interact with customers, which can boost morale and reduce conflicts among team members.
  2. Efficiency: Streamlines the process of customer assignment, making it easier to manage and reducing downtime between customer interactions.
  3. Improved Customer Experience: Helps in maintaining a consistent approach to customer service as each salesperson knows when they are up and can prepare accordingly.
  4. Performance Tracking: Makes it easier to track the performance of individual salespeople, as it is clear who handled each customer.
  5. Reduced Bias: Minimizes favoritism or biases in customer assignment.

Up Systems might also be called

  • Rotation System
  • Uplist
  • Floor Time System
  • Turn System
  • Queue System

Overall, an Up System is an effective tool for ensuring that customer traffic is managed efficiently and fairly, leading to improved sales performance and customer satisfaction.